Explaining how the real world works!     RSS Feed The Automated Tester on Twitter The Automated Tester on LinkedIn The AutomatedTester on github

Harassment of Open Source Maintainers or Contributors

Mon 24 Apr 2017

On Friday I had the unfortunate pleasure of taking the brunt on an unhappy Selenium user. Their issue? My team said that a release of GeckoDriver would happen when we are confident in the code. They said that was not professional. They started by telling me that they contribute to Mozilla and this is not acceptable for them as a customer.

Below is a break down of why I took exception to this:

  • My team was being extremely professional. Software, by its very nature, has bugs but we try minimize the amount of bugs we ship. To do this we don't set release dates, we set certain objectives. My team is relatively small compared to the user group it needs to service so we need to triage bugs, fix code. We have both groups inside and outside of Mozilla. By saying we can only release when it is ready is going to be the best we can do.
  • Please don't ever tell open source maintainers you are their customer unless you are paying for support and you have a contract with SLAs. So that there is no issue with definition of customer I suggest you look at Merriam Webster's definition. It says "one that purchases a commodity or service". Mozilla, just like Google, Microsoft, and Apple, are working on WebDriver to help web developers. There is no monetary benefit from doing this. The same goes for the Selenium project. The work and products are given freely.
  • And finally, and this goes for any F/OSS project even if it comes from large corporations like Google or Facebook, never make demands. Ask how you can help instead. If you disagree with the direction of the project, fork it. Make your own project. They have given everything away for free. Take it, make it better for whatever better means for you.

Now, even after explaining this, the harassment continued. It has lead to that user being blocked on social media for me and my team as well as them being blocked on Github. I really dislike blocking people because I know when they approach us they are frustrated but taking that frustration out on my team doesn't help anyone. If you continue, after being warned, you will be blocked. This is not a threat, this a promise.

Next time you feel frustrated with open source ask the maintainers if you can donate time/money/resources to make their lives easier. Don't be the moron that people will instantly block.

    Area: blog

Honest and open conversations

Fri 10 Feb 2017

Can you have an open and honest conversation with your peers and, this is the most important one, can you have an open and honest conversation with your manager?

Have a good think about this, don't answer straight away. Let's go through the following scenarios to find out if you can have open and honest conversations.

Can you...

Tell your manager when you are struggling with a task and not feel like you are going to chastised?

For me, as a manager and a technical lead, it is super important to help grow people. We all have times where we don't know something and no amount of searching the internet can fix it. Being able to go to your "lead" and say, "I don't know what to do.." is a good thing for everyone!

Tell your manager when you are being harassed?

This should be a given but if you were to ask a lot of your female colleagues, you will hear a resounding "NO!". This has to do with company culture or "not upsetting the 10x'er". Even though it can cost a lost of money for a company if there is harassment, a lot of people just don't trust their manager to tell them about problems like this.

Tell your manager that they are wrong

Feedback is hard to give and to accept. Especially in some cultures where it is seen as a weird thing. European culture is like that, you give a slight nod and that is it and anything more makes people uncomfortable.

Now imagine getting critical feedback, it can be hard.

Now... imagine telling your manager that you think they are wrong and giving them feedback. This could be at a technical level or it could be at how they are as a manager. Expressing that feedback can be hard. Now... how does your manager take it. Do they get all defensive, do you get defensive.

If you answered No to any of the above, you really need to take the initiative and speak to your manager and tell them that you don't feel there is good opportunity for dialogue and you want to fix this. If they don't want to meet you half way to solve this then you don't need to feel bad that you want a new manager. This could be in a new company or within your company.

Honest and open conversations between your peers and your managers will create an amazing work environment and will allow everyone to succeed. It all starts from trust.

    Area: blog

WebDriver F2F - July 2016

Fri 22 Jul 2016

Last week saw the latest WebDriver F2F to work on the specification. We held the meeting at the Microsoft campus in Redmond, Washington.

The agenda for the meeting was placed, as usual, on the W3 Wiki. We had quite a lot to discuss and, as always, was a very productive meeting.

The meeting notes are available for Wednesday and Thursday. The most notable items are;

  • Finalising Actions in the specification
  • newSession
  • Certificate handling on navigation
  • Specification tests

We also welcomed Apple to their first WG meeting. You may have missed it, but there is going to be a Safari Driver built in in macOS.

    Area: blog

The final major player is set to ship WebDriver

Thu 16 Jun 2016

It was nearly a year ago that Microsoft shipped their first implementation of WebDriver. I remember being so excited as I wrote a blog post about it.

This week, Apple have said that they are going to be shipping a version of WebDriver that will allow people to drive Safari 10 in macOS. In the release notes they have created safari driver that will be shipping with the OS.

If you have ever wondered why this is important? Have a read of my last blog post. In Firefox 47 Selenium caused Firefox to crash on startup. The Mozilla implementation of WebDriver, called Marionette and GeckoDriver, would never have hit this problem because test failures and crashes like this would lead to patches being reverted and never shipped to end users.

Many congratulations to the Apple team for making this happen!

    Area: blog

Selenium WebDriver and Firefox 47

Tue 14 Jun 2016

With the release of Firefox 47, the extension based version FirefoxDriver is no longer working. There was a change in Firefox that when Selenium started the browser it caused it to crash. It has been fixed but there is a process to get this to release which is slow (to make sure we don't break anything else) so hopefully this version is due for release next week or so.

This does not mean that your tests need to stop working entirely as there are options to keep them working.

Marionette

Firstly, you can use Marionette, the Mozilla version of FirefoxDriver to drive Firefox. This has been in Firefox since about 24 as we, slowly working against Mozilla priorities, getting it up to Selenium level. Currently Marionette is passing ~85% of the Selenium test suite.

I have written up some documentation on how to use Marionette on MDN

I am not expecting everything to work but below is a quick list that I know doesn't work.

  • No support for self-signed certificates
  • No support for actions
  • No support logging endpoint
  • I am sure there are other things we don't remember

It would be great if we could raise bugs.

Firefox 45 ESR or Firefox 46

If you don't want to worry about Marionette, the other option is to downgrade to Firefox 45, preferably the ESR as it won't update to 47 and will update in about 6-9 months time to Firefox 52 when you will need to use Marionette.

Marionette will be turned on by default from Selenium 3, which is currently being worked on by the Selenium community. Ideally when Firefox 52 comes around you will just update to Selenium 3 and, fingers crossed, all works as planned.

    Area: blog

GeckoDriver (Marionette) Release v0.7.1

Wed 04 May 2016

I have just released a new version of the Marionette, well the executable that you need to download.

The main fix in this release is the ability to send over custom profiles that will be used. To be able to use the custom profile you will need to have marionette:true capability and pass in a profile when you instantiate your FirefoxDriver.

We have also fixed a number of minor issues like IPv6 support and compiler warnings.

We have also move the repository where our executable is developed to live under the Mozilla Organization. This is now called GeckoDriver. We will be updating the naming of it in Selenium and documentation over the next few weeks.

Since you are awesome early adopters it would be great if we could raise bugs.

I am not expecting everything to work but below is a quick list that I know doesn't work.

  • No support for self-signed certificates
  • No support for actions
  • No support logging endpoint
  • I am sure there are other things we don't remember

Switching of Frames needs to be done with either a WebElement or an index. Windows can only be switched by window handles.

If in doubt, raise bugs!

Thanks for being an early adopter and thanks for raising bugs as you find them!

    Area: blog

trust

Tue 01 Mar 2016

The thing that is at the core of every hyper effective team is trust. Without it, any of the pieces that make the team hyper effective can fall apart very quickly. This is something that I have always instinctively known. I always work hard with my reports to make sure they can trust me. If they trust me, and more importantly I trust them, then I can ask them to take on work and then just come back every so often to see if they are stuck.

The other week I was in Washington, D.C to meet up with my manager peers. This was done with the plan to see how we can interact with each other, build bridges and more importantly build trust.

How did we do this?

We did a few trust exercises which, I am not going to lie was extremely uncomfortable. One actually made me shake in my boots was one where I had to think of things I was proud of last year and things I could have done better. Then I needed to say what I was planning for this year that I will be proud of. Once my part was done, the rest of the group could make comments about me.

"They are my peers, they are open to me all the time..." is what my brain should have been saying. In actual fact it was saying, "They are about to crucify you...". The irony is that my peers are a lovely group who are amazingly supportive. My brain knows that but went into flight mode...

This exercise showed that people are allowed to say both positive and negative things about your work. Always assume the best in people (at first until they prove otherwise).

It showed that conflict is ok, in actual fact it is extremely healthy! Well as long as it is constructive to the group and not destructive.

We also read The five dysfunctions of a team which I highly recommend. It puts trust at the heart of all the things people do!.

    Area: blog

Marionette Executable Release v0.6.0

Wed 13 Jan 2016

I have just released a new version of the Marionette, well the executable that you need to download.

The main fixes in this release is the ability to speak to Firefox and get meaningful error messages. This was a slight oversight on our part to make sure that we don't run commands out of sync. We have also added in getPageSource. This "native" call runs in the browser instead of trying to do it in the JavaScript sandbox which is what a number of the drivers were attempting. This will be added to the specification very soon.

I have also landed the update to interactions to the specification. This reads much better and has prose that makes it implementable. I suspect as the likes of Google and Microsoft start looking to implement it there will be bugs that need fixing.

Since you are awesome early adopters it would be great if we could raise bugs.

I am not expecting everything to work but below is a quick list that I know doesn't work.

  • No support for self-signed certificates
  • No support for actions
  • No support logging endpoint
  • I am sure there are other things we don't remember

Switching of Frames needs to be done with either a WebElement or an index. Windows can only be switched by window handles. This is currently how it has been discussed in the specification.

If in doubt, raise bugs!

Thanks for being an early adopter and thanks for raising bugs as you find them!

    Area: blog

Public Source vs Open Source

Mon 11 Jan 2016

A few weeks ago I had an interesting conversation on twitter and then on instant messaging about a bit of software that was open sourced. Some thought, and might still do, the new piece of software might not be supported.

There was also recently a good blog post from James Long about how it can be hard to create open source code and then maintain it. Either life gets in the way or another project gets in the way.

I have always had a different view of code to most people. The idea is simple, at least in my head.

Open Source

The idea of Open Source has changed over the years and this has meant the original meaning is not quite right. Open Source has started to have a certain aspect of community involved, from people submitting patches (PRs on Github).

Projects that have been around for a very long time have organically grown some kind of community. These tend to be people who believe in the project or see other people working on it that they get to know. We see meet ups forming as more an more people get involved.

This is best part of be source code! The openness with people and code all wrapped up in one!

However, not all code out in the open will achieve this! (And this is fine, not all pieces of code need to have community. Imagine if every package on NPM had a meet up!?!?).

Public Source

Public source everything that open source has minus all community side of things. A really good example of Public Source is Android. You can see all the code, you derive your own work but want to submit a patch? Well Cryogen might take it but Google, seemingly, don't care.

Also, most projects on Github probably fall under this category. Especially if the person is a starter and not a maintainer, to use James' concept.

The thing to remember is that everyone wins when the code is in the public but before you start getting all hung up on "support" from people who have given up the code, and their time, to put it out there remember that open source needs to grow from public source!

    Area: blog

The "power" of overworking

Mon 04 Jan 2016

The other week I was in Orlando, Florida for a Mozilla All-Hands. It is a week where around 1200 Mozillians get together to spend time with each other planning, coding, or solving some hard problems.

One of the topics that came up was how someone always seemed to be online. This comment was a little more than "they never seem to go offline from IRC". It was "they seem to commenting on things around 20 hours a day". Overworking is a simple thing to do and when you love your job you can easily be pulled into this trap.

I use the word trap and I mean it!

If you are overworking you put yourself into this state where people come to expect that you will overwork. If you overwork, and have a manager who doesn't notice that you are overworking, when you do normal hours they begin to think that you are slacking. If you do have a manager who is telling you to stop overdoing it, you might then have colleagues who don't notice that you work all the hours. They then expect you to do be this machine, doing everything and more. And those colleagues that notice you doing too many hours start to think your manager is a poor manager for not helping you have a good work/life balance.

At this point, everyone is starting to lose. You are not being as productive as your could be. Studies have shown that working more than 40 hours a week only marginally increases productivity and this only lasts for a few weeks before productivity drops below the productivity you would have if you worked 40 hours a week.

The reasons for overworking can be numerous but the one that regularly stands out is imposter syndrome. "If I work 50 hours a week then people won't see me fail because I will hopefully have fixed it in time". This is a fallacy, people are happy to wait for problems to be fixed as long as it is in hand. Having one person be responsible for fixing things is a road to ruin. A good team is measured by how quickly they help colleagues. If you fall, there will be 2 people there to pick you up.

Before you start working more than 40 hours a week start thinking about the people this is going to impact. This is not only your colleagues, who start having to clean up technical debt, but your personal life. It is also your loved ones who are impacted. Missing an anniversary, a birthday, a dance/music recital. Work is never worth missing that!

If you are working more than 40 hours I suggest bringing this up in your next 1:1. Your manager will appreciate that you are doing some self care (if they are good managers) and work with you in making changes to your workload. They could be over promising their team and need to get this under control.

    Area: blog